Privacy Policy for Making a Scene Fan Passport
Effective Date: June 1, 2026
App Name: Making a Scene Fan Passport
Website: www.masfanpassport.com
Contact: Support@masfanpassport.com
Making a Scene Fan Passport is designed to help independent artists build direct, permission-based relationships with their fans. The app allows fans to follow participating artists, collect Fan Passport stamps, check in at shows, unlock rewards, receive artist updates, and take part in artist-owned fan communities.
We believe artists should own their fan relationships, but that relationship must be transparent, respectful, and based on permission. This Privacy Policy explains what information we collect, how we use it, how it may be shared with participating artists, and what choices you have.
Information We Collect
When you use Making a Scene Fan Passport, we may collect information that you provide directly, information created by your activity in the app, and limited technical information needed to operate the service.
This may include your name, email address, city, state, phone number if you choose to provide it, login information, artist follows, Fan Passport stamps, QR code check-ins, reward activity, merch table activity, event attendance activity, fan club or membership activity, and other information you choose to share through the app.
We may also collect technical information such as device type, app version, operating system, IP address, crash logs, authentication tokens, and basic usage data that helps us keep the app secure and working properly.
If the app asks for access to your camera, that access is used to scan Fan Passport QR codes. If the app asks for access to your photo library, that access is used only for features where you choose to upload or select an image. You can control these permissions through your device settings.
How We Use Your Information
We use your information to operate the Fan Passport system, create and maintain your account, allow you to follow artists, record check-ins and passport stamps, unlock rewards, support artist campaigns, send artist-related updates, improve app performance, prevent abuse, and provide customer support.
We may use fan activity data to help participating artists understand where their real support is coming from, which fans are engaging, which rewards are working, and how to better serve their audience.
We do not use your personal information to create a system that hides the artist relationship from you. The purpose of Fan Passport is to make the artist-to-fan relationship clearer, more direct, and more useful for both sides.
Information Shared With Artists
When you follow an artist, check in with an artist, join an artist’s Fan Passport, claim a reward, scan an artist QR code, or otherwise opt in to an artist relationship, certain information may be shared with that participating artist.
This may include your name, email address, city, state, optional phone number if you provided it, check-in history, reward activity, fan status, membership level, merchandise activity, and other Fan Passport activity connected to that artist.
This sharing allows the artist to communicate with you, reward you, understand their audience, plan shows, offer fan experiences, and build a direct relationship with supporters.
Artists are expected to use this information responsibly and only for artist-related communication, fan rewards, community building, and direct-to-fan engagement.
Email, SMS, and Artist Communications
If you provide your email address or phone number and opt in to receive communications, you may receive messages from Making a Scene, participating artists, or services used by those artists to manage fan communication.
You can unsubscribe from email communications by using the unsubscribe link in an email when available or by contacting us. If SMS messaging is used, you may be able to opt out by replying STOP or by following the instructions provided in the message.
Third-Party Services
Making a Scene Fan Passport may work with third-party services that help us operate the app and artist ecosystem. These may include website hosting providers, WordPress-based services, email delivery providers, analytics services, payment processors, app store services, cloud storage providers, and automation tools.
These services may process information only as needed to provide their services to us, to participating artists, or to you. We do not authorize third-party service providers to use your personal information for unrelated purposes.
If future versions of the app connect to services such as email marketing platforms, payment platforms, event platforms, merch platforms, or social media tools, those services may have their own privacy policies and terms.
Payments, Merch, Tickets, and Fan Support
If you buy merchandise, tickets, memberships, subscriptions, or provide fan support through a connected service, payment information may be processed by a third-party payment provider. We do not store full credit card numbers in the Fan Passport app.
We may receive transaction-related information such as purchase amount, item purchased, date, artist, reward status, and confirmation details so that the app can issue stamps, rewards, memberships, or fan status updates.
Location Information
The app may collect city, state, venue, event, or check-in information when you choose to interact with an artist campaign, QR code, show, or reward. This helps artists understand where their fans are and where support is growing.
Unless a specific feature clearly asks for precise location access, the Fan Passport system is generally designed around event-based and city-based fan activity rather than continuous location tracking.
Data Retention
We keep personal information for as long as needed to operate the Fan Passport service, maintain your account, support artist relationships, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
You may request deletion of your account or personal information by contacting us at [INSERT CONTACT EMAIL]. Some information may be retained when required for legal, accounting, security, fraud prevention, or legitimate business purposes.
Your Choices and Rights
Depending on where you live, you may have the right to request access to your personal information, correct inaccurate information, delete your information, restrict or object to certain uses, or request a copy of your information.
You may also choose not to provide optional information such as phone number, city, or other profile details. Some features may not work fully without certain information.
You can control app permissions such as camera, notifications, and photo access through your device settings.
To make a privacy request, contact us at [INSERT CONTACT EMAIL].
California Privacy Rights
If you are a California resident, you may have rights under California privacy law, including the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, the right to opt out of certain sharing or sale of personal information, and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information in the traditional sense. If future advertising, analytics, or tracking features are added that qualify as a “sale” or “sharing” under applicable law, we will update this Privacy Policy and provide any required opt-out choices.
Children’s Privacy
Making a Scene Fan Passport is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. These may include secure authentication, access controls, encrypted connections, token-based login, and limited access to sensitive account information.
No system can be guaranteed to be completely secure. Users should protect their login credentials and notify us if they believe their account has been accessed without permission.
Artist Responsibilities
Participating artists who receive fan information through the Fan Passport system are responsible for using that information in a lawful and respectful way. Artists should only contact fans who have opted in or otherwise created a clear artist-fan relationship through the system.
Artists should not misuse fan data, sell fan information, spam fans, or use Fan Passport information for unrelated purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make important changes, we may notify users through the app, website, email, or other reasonable methods.
The updated policy will be posted with a new effective date. Continued use of the app after the updated policy is posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy, your data, or your privacy choices, contact us at:
Making a Scene
5765 Lake Windsor Pkwy, Buford ga 300518
support@masfanpassport.com
www.masfanpassport.com